A good choice.
YOUR ORDER- 2×Cappuccino
- 1×Seasonal bowlDressing on the side
Opening the service…
SERVICE / THE HEART OF YOUR RESTAURANT
The coffee. The kitchen. The little request. One connected service, from the guest’s first choice to your team’s last handoff.
Watch a service unfold
01 / THE SERVICE, IN MOTION
An order goes in. Progress comes back. A guest remembers a preference—and the right people get the detail. Watch both sides of the same service.
One order. Both sides of service.
A little detail. A different handoff.
Both examples play in turn. Or jump into one.Choose the items. Keep the details.
Waiting for order
Waiting for order
THE GUEST / THEIR ORDER PAGE
Two coffees. Something fresh. Your little details, too.
THE TEAM / STATION VIEWS
Dressing on the side
THE PASS / ONE TICKET
Choices stay in the guest’s cart until the order is placed.
THE GUEST CHOOSES
Two cappuccinos and a seasonal bowl with dressing on the side. Table, quantities and notes belong together.
Illustrative interface and service, automatically replayed. Timing is storytelling—not a delivery promise. Guest progress is ticket-level; staff notes and follow-ups are internal, not a guest chat. Changes and allergies require staff confirmation. Station views use your menu’s assignments.
02 / THE PACE OF SERVICE
The coffees are ready. The main can wait. Hold a course until the table is ready, then send it into the kitchen’s active queue.
The right course. At the right moment.
AT THE REGISTER
MAIN COURSE
↳ Dressing on the side
KITCHEN WORKLOAD
Waiting for the table
Not yet in active work
2× Cappuccino · already ready, unchanged
A held course stays on the ticket, outside active kitchen work. The kitchen can focus on what needs making now.
Staff control when a held course reaches the kitchen. Firing returns held items to pending work and leaves ready items unchanged.
03 / BEYOND THE HANDOFF
Service is one part of the operation. The same order connects what you used, what guests thought and what your team did.
WHAT YOU USED
When an order is committed, configured recipe ingredients are deducted from stock. Sales and supplies share a starting point.
Order → recipe → ingredients
Explore inventoryWHAT GUESTS THOUGHT
Visit feedback and individual dish ratings stay linked to the order. See which dishes guests loved—and where to look closer.
The visit + the dishes
Explore guest feedbackWHAT THE TEAM DID
The original guest request and the team’s recorded follow-up remain in order history, even after the active cue is cleared.
Request + recorded follow-up
Coffee rush, lunch service, a full dining room. Let’s walk through how Vividish fits the way your team works.